Frequently asked questions.

  • Resera Health does not offer emergency services.

    If you are experiencing a psychiatric emergency, please call 911 or go to the nearest emergency room immediately. You may also contact your local crisis line or the Suicide & Crisis Lifeline at 988 for 24/7 support.

    Your safety and well-being are our top priority, and we encourage you to seek immediate help when needed.

  • Yes—absolutely. We offer a free 15-minute introductory session so we can learn about your needs, what you're looking for in care, and for me to share a bit about how I work.

    This brief conversation helps us understand how we can best support you and discuss the most appropriate next steps.

    Please note: This is not a clinical assessment or treatment session, and does not establish a doctor-patient relationship.

  • Resera Health is a virtual practice and does not currently have a physical office, though we are anticipating opening a location in Northern California in the future.

    Due to medical licensing, you must be physically located in California at the time of visit.

  • We offer treatment and support for a range of mental health conditions, including (but not limited to):


    • Mood Disorders: Depression, Treatment-Resistant Depression, Bipolar Disorder, Premenstrual Dysphoric Disorder (PMDD), Postpartum Depression

    • Anxiety Disorders: Generalized Anxiety, Obsessive-Compulsive Disorder (OCD)

    • Attention and Behavioral Disorders: Attention-Deficit/Hyperactivity Disorder (ADHD)

    • Stress and Burnout: Burnout, Compassion Fatigue

    • Life Transitions and Coaching: Life Coaching, Coping Skills, Life Transitions

    • Cultural and Gender-Specific Concerns: Multicultural Concerns, Women’s Health, Unconscious Bias 

  • At this point, we are only accepting electronic payment (debit or credit) as payment options. HSA/FSA funds are accepted.

  • No. We are out of network with all insurance carriers but can provide a superbill for you to request reimbursement from your insurance carrier and recommend confirming out of network benefits before scheduling.

  • Reimbursify is an online company that helps patients file out-of-network (OON) claims. Although I don't accept insurance, many insurance companies will reimburse you directly for appointment fees with me (typically 60-100%).

    My practice is subscribed to Reimbursify’s Practice Basic plan to help simplify your process of getting reimbursed for services. This plan means all of my patients will get the following:

    • First claim filed for free at Reimbursify.com

    • Additional claims processed at a low cost

    • I can help you verify OON coverage details

  • Fees are due at the point of scheduling a clinical care appointment (not the introductory 15-minute session).

  • We require 48 hours notice for all cancellation and/or rescheduling requests. If 48 hours notice is not provided, you will be billed for the session.

  • While virtual face-to-face sessions are the preferred setting for discussing clinical concerns, upon enrollment in the practice, a patient portal account will be established for you.

    Utilizing the patient portal will be the most efficient and secure way to ask and answer questions about your health or care between sessions. For questions that can be addressed via messages, a response will be provided within 2-3 business days.

    For larger requests that may require more dedicated time for response or preparation, please see our policies for additional detail.

  • I am not accepting patients with Medicare at this time, even if you are self-pay. 

Still have questions? We’re here to help.